Customer Care
Returns & Order Support
If something is not right with your order, please contact us so we can review the details with care.
Start with us
Email hello@enlivenedsenses.com with your order information and a description of the concern before sending anything back.
Personalized and digital items
Personalized, made-to-order, and digitally delivered items may have different eligibility because they are prepared specifically for you.
Damaged or incorrect orders
Please contact us promptly with clear photos of the item and packaging so the issue can be reviewed accurately.