Customer Care

Shipping

We want every order to arrive thoughtfully prepared and clearly communicated.

Order timing

Available timing and shipping costs are shown during checkout. Personalized and made-to-order pieces may require additional preparation before shipment.

Order updates

When tracking is available, it will be sent using the contact information provided at checkout. Please review your address carefully before completing your order.

Questions

For help with an existing order or a time-sensitive gift, contact hello@enlivenedsenses.com before placing the order whenever possible.